Terms and Conditions | Digital Presence Governance

These Terms and Conditions govern the use of this website and the services offered by Digital Presence Governance (“DPG”, “we”, “us”), operated by Anna Shekhvatova, Luxembourg. By using the website or ordering a service you accept these terms.

1. Provider

Anna Shekhvatova, trading as Digital Presence Governance. Address: [business address to be added]. Business registration number: [to be added]. VAT number: [if applicable]. Email: annashek.lux@gmail.com.

2. Use of the website

The content of this website is provided for general information. It does not replace individual professional advice. We make reasonable efforts to keep it accurate and up to date, but we cannot guarantee that all information is complete or current at all times.

3. Services

We offer audits of websites, social media, AI visibility and digital advertising, as well as training, workshops and the book Digital Presence Governance. The scope, deliverables, timing and price of each audit or corporate program are agreed individually in a written offer or contract before work begins.

4. Prices and payment

Prices are stated in euros. Whether VAT is included or added is indicated in the offer or on the relevant page.
Training places are confirmed after payment, unless agreed otherwise.
Invoices for audits and corporate services are payable within the term stated on the invoice.

5. Training: registration and cancellation

Cancellation by the participant more than 14 days before the start: full refund.
Cancellation 14 days or less before the start: the place can be transferred to another person or to a later date.
If we cancel or postpone a training, you can choose a new date or receive a full refund.
Consumers in the EU keep their statutory right of withdrawal for distance contracts, where it applies.

6. Client cooperation

For audits, the client provides the access, information and contact persons needed to carry out the work. We use client access only for the agreed purpose and recommend that access is granted with limited rights and removed after the audit.

7. Intellectual property

All texts, frameworks, checklists, training materials, the Digital Control Index™, the DPG name and logo and the book are protected by intellectual property rights. Reports prepared for a client may be used by that client internally. Any other copying, distribution or commercial use requires our prior written permission.

8. Liability

Our audits and training provide an independent assessment and recommendations. Decisions taken on that basis, and their implementation by the client or its contractors, remain the client’s responsibility. Except in cases of intent or gross negligence, our liability is limited to the amount paid for the service concerned. Nothing in these terms limits rights that cannot be limited under applicable law.

9. Confidentiality

We treat all non-public information received from clients as confidential and do not disclose it to third parties, except where required by law or agreed with the client.

10. Personal data

We process personal data as described in our Privacy Policy.

11. Applicable law and disputes

These terms are governed by the law of the Grand Duchy of Luxembourg. Disputes are subject to the courts of Luxembourg, without prejudice to mandatory consumer protection rules in the consumer’s country of residence.

12. Changes

We may update these terms. The version published on this page at the time of your order applies to that order.